Hello everyone,
i have had my laptop with windows 7 on it since college, and the computer has worked great since 2012 when it bought it.
On Sunday, the computer started up normally, but then got stuck on the black screen with just the cursor showing directly after the windows 7 screen. Previously it worked well the entire week, the only change was the renewal of my Mcafee subscription (I dont think this would affect it).
I turned off the computer and turned it back on several times and still has the same result. The longest i waited for it was 15 minutes. I tried using the startup repair, and it said it found a System corrupt volume error, but fixed it. I looked for restore points that previously were on the computer, but they no longer were on the computer.
I don’t have a windows recovery disk or usb, i am not sure if I got one when I bought the computer either. I’m not sure how i should proceed with fixing this issue.
Thanks,
Tom