To help us to help you and to properly get answers to your post you should include some minimum information.
1. Device type. ie PC, Laptop, Tablet, Surface, Phone
2. Who made it and model. If home built what type motherboard
3. OS type, Home, Pro, Enterprise, etc
4. Current build. Go Settings, System. About. OS build XXXXXX.XXXX
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If this answers your question - Then mark it so. Then others may find it.
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Around computers
since 1952
lacrumb
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