I recently re installed in my Dell desktop (Windows XP) a Dell 3000cn Laser printer driver. I downloaded it from the internet as I lost the installation CD. It worked fine on the start but when I shut down the Pc and restarted it it brought this Blue screen and message:
STOP: c0000135 {unable to locate component}
This application has failed to start because baserv was not found. Re-installing the application may fix this problem
I tried to do a safe start (F8 option) and a restart with the last configuration that worked and it ends up in the same blue screen
I went to Boot menu (F12) and selected an IDE Drive diagnosis and ran an express test. I typed the results below:
Main Menu: Service tag 5JM0X61
Express Test
Error Code 0F00:1344
Msg Block: 1310933: Uncorrectable data error or media is write protected
Msg Block: 1311804: Uncorrectable data error or media is write protected
Error Code: 0F00:136C
Msg: IDE device failed: Blank media or no media in optical drive. Test requires media with digital data (Resource CD, Installation CD)
Can I get some help to recover my files at this point?
Thanks a lot!
Happy New year!
Cecily