Drivers for multimedia audio controllers
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You can find your System's Audio drivers here:
Dell Dimension 2350.
http://www.dell.com/support/home/us/en/04/product-support/product/dimension-2350/drivers
Analog Devices ADI 198x Integrated Audio, v.5.12.01.3538, A08.
Let me know, if you run into any more problems.
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lets do this.
Please upload a copy of your system information file. Click "start", type 'msinfo32", Click "file" at the top of the page, select "export" and give the file a name and click "save".
Navigate to where the file was saved to, and upload the generated text file to a public folder on your OneDrive account and post the link here.
If you are having trouble with the instructions about how to upload and share the files , please refer to the video tutorials in the links below.
Before watching the videos, there are a few things to remember about what is needed here, and how to accomplish the task.
1. Upload the files to a new folder on OneDrive.
How to upload files to OneDrive.
http://www.youtube.com/watch?v=QRdhqIYSGAU
2. Make the folder public.
3. Get a link. (see video below)
3a. Shorten the link if you want to.(optional)
4. Highlight the link, right click it and copy it.
5. Navigate back here and Paste (ctrl+v) it into the body of your post here.
How to share files on onedrive
http://www.youtube.com/watch?v=4lyme35HdQw
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Hi :) I'm sorry it takes me a while to answer sometimes,I'm not able to use the computer as much as I'd like! Here is the link you asked for,I hope I did it right. Your instructions are nice and clear and easy to follow,although I worked the Onedrive bit out myself as the subtitles on the you-tube video were shocking and to fast for me to follow,so I'm quite proud of myself tbh! Anyway fingers crossed that A-I have done it right so don't have to try again,and B-you can help see what my problem is with this info and help me!
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Sorry for the delay Pandabeth. I'd like for you to run these, just to be sure your system is malware free. The reason why is, I see indications in the file that you uploaded, that the system might be infested with the "conduit" virus.
From MSinfo32 file.
Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xnk0nrcc.default\chrome Default User:Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xnk0nrcc.default\chrome Default User
Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xnk0nrcc.default\conduit Default User:Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xnk0nrcc.default\conduit Default User
Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xnk0nrcc.default\conduit\alert Default User:Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\xnk0nrcc.default\conduit\alert Default
User
Please follow the steps in the link below, to remove it.
Remove Conduit Toolbar and search.conduit.com (Uninstall Guide).
http://malwaretips.com/blogs/remove-conduit-apps-search-and-toolbar/
As for the Audio issue, here is what I found under problem devices.
[Problem Devices]
Device PNP Device ID Error Code
Multimedia Audio Controller PCI\VEN_8086&DEV_24C5&SUBSYS_01471028&REV_02\3&13C0B0C5&0&FD The drivers for this device are not installed.
I searched the pci database and came up with:
0x8086&DEV-24C5 |
|
Returning 12 matches for: "24C5"
Sorted by: Device ID
Device Id | Chip Description | Vendor Id | Vendor Name |
---|---|---|---|
0x401 | PCI\VEN_8086&DEV_24C6&REV_03\3 267A616A | 0x04B3 | IBM |
0x24c5 | VIA Vynil v700b | 0x1106 | VIA Technologies, Inc. |
0x24c5 | VIA-Vynil v700b | 0x15EF | Intelligent Paradigm Inc |
0x24C5 | Realtek AC97 | 0x8086 | Intel Corporation |
0x24C5&SUBSYS_041111 | PCI Simple Communications Controller | 0x8086 | Intel Corporation |
0x24C5a | VIA Vynil v700b | 0x8086 | Intel Corporation |
0x24c5j | Soundmax Integrated Digital Audio | 0x8086 | Intel Corporation |
0x24C5n | Intel 82801 DB DBM/DA AC 97 Audio Controller | 0x8086 | Intel Corporation |
0x24c5x | Audio Controller | 0x8086 | Intel Corporation |
0x8086&DEV-24C5 | VIA vynil v700b | 0x8086 | Intel Corporation |
0x8086&DEV_24C5 | VIA vynil v700b | 0x8086 | Intel Corporation |
0x24C5 | VIA Vynil v700b | 0xEACE | Endace Measurement Systems Ltd. |
Source:
http://www.pcidatabase.com/vendor_details.php?id=1302
0x24C5 |
|
Source:
http://www.pcidatabase.com/vendor_details.php?id=1302
Here is what I would like you to do. Go to the link below and reinstall your chipset driver.
Dimension 2350
http://www.dell.com/support/home/us/en/04/product-support/product/dimension-2350/drivers
After you do that, wait a few hours, the upload a fresh copy of your system information file. I would like to see if the Problem device issue goes away.
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Question Info
Last updated August 10, 2023 Views 4,123 Applies to: