I am not going to the trouble of repeating myself a 20th time, see these links.
My LinkedIn contacts weren't all syncing. A MS Engineer 'adjusted' my account 1 month ago and they all disappeared from ALL my MS Devices (still on Outlook.com) and I have been chasing my tail for any level of support via this forum, Twitter and Phone.
I am sorry, this is not acceptable. This is now far from acceptable.
I wish to escalate this matter and make a formal complaint to Microsoft - I doubt anyone will respond but if they do please advise me of the Customer Services Director's name and email address please.
Firstly, this matter has been on-going for 1 month and was working (not perfect) before a MS Engineer 'adjusted' my account. Find that damn engineer and get him/her/it to re-adjust back.
Secondly, I have purchased multiple MS products and this is a feature of these products. This feature is not working, therefor does that mean Microsoft are in breach of the Sale Of Goods Act in the UK?
Thirdly, and probably most importantly, I find it totally unacceptable that when I have a problem with my MS account (even more so that I am a fully paid up subscriber since year dot) that I have to have my problems and subsequent complaints dealt with in public forums or Twitter with not ONE person taking ownership, multiple people contacting me but then failing to respond when I take the time to give very detailed responses.
I have now spent hours upon hours on this forum, Twitter and on a HIGH RATE number to MS being passed from the UK, to the UK and back again and having to explain what LinkedIn is to one of your engineers.
So, rant over.
Please advise IMMEDIATELY how I can escalate this matter to your Customer Services Director and seek compensation.