June 10, 2024
Xbox Forum Top Contributors:
Smwutches - SwordofWhedon - Daft Badger - StuartATrueRed - WPAK ✅
- Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
- .
- Additional information on Game support can be found here: How do I get the right game support?
January 12, 2024
Hey gamers! Are you experiencing a problem with a specific game?
- Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
- .
- Additional information on Game support can be found here: How do I get the right game support?
Is my Xbox 360 console dead?
so, my Xbox 360 console just recently started to act up really bad. It's gone way beyond the point of me still being able to use it. Basically, literally no output seems to be coming out of it, as in no video nor audio, regardless of whether I try HDMI or AV. Also, the console seems to be getting very hot just moments after being turned on. Despite all that though, it doesn't really show any "confirmation" that it's actually broken or something, as in there doesn't seem to be a RRoD or anything even remotely similar to that.
So my question is, what could possibly be the problem, and do you think I could still be able to fix it, or is my console pretty much already doomed?
Thanks in advance for any answers.
Report abuse
Thank you.
Reported content has been submitted
* Please try a lower page number.
* Please enter only numbers.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Hi there,
I'm sorry to hear about your experience with Xbox Support and your console. Looking at your replies, I think there is a very high possibility that your 360 has died. :S The original Xbox One and Xbox 360 consoles are not serviced anymore and as most 360 warranties have likely all elapsed, there is no other option, besides to invest in a replacement console. They go for the fraction of the price now, so hopefully there will be something available, that's not too heavy on the wallet.
RE: your recent phone call. I think the agent you spoke to, might have misunderstood the situation and mis-informed you, but would call the team back and have someone look into what was logged in your previous phone call, just to make sure.
As a last resort, you can follow these steps for troubleshooting a blank screen, and other articles available on the Xbox Support website, to master reset your console and to utilise a system update. See if anything kick starts the console.
Over the past few years, secrets were finally revealed, explaining the reasons behind so many RRODs, mainly a cheaply sourced replacement solder that had a poor kind of lead in it, caused dry joints, bending/warping of motherboards and eventually caused components to overheat all over the place. For instance, your AV/HDMI controller/chip might have come away from the board, hence no output to your TV (just speculation, mind!).
See this really awesome show/podcast, that explains it all, via IGN:
"We don't believe three generations of Xbox leadership have ever been brought into the same room before to share secrets and stories of Xbox history. Until now. In a once-in-a-lifetime episode, Xbox creator Seamus Blackley, Head of Xbox during the 360 launch Peter Moore, and current Head of Xbox Phil Spencer talk for 90 minutes about all three Xbox consoles, including beating Sony in the living room, where the Duke controller came from, how Gears of War influenced a critical decision for the Xbox 360 hardware, and so much more"
Hope this helps and that you get up and running again soon,
L
Problems with Xbox Services? Check here:
https://support.xbox.com/en-GB/xbox-live-status
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Report abuse
Thank you.
Reported content has been submitted
Was this reply helpful?
Sorry this didn't help.
Great! Thanks for your feedback.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this reply?
Thanks for your feedback.
Question Info
Last updated May 10, 2023 Views 514 Applies to: