Hi,
There is a possibility that this is due to corrupted files. Let's isolate the issue by performing the methods below:
The methods are listed in order, so start with the first one, see if that fixes the problem, and then continue to the next one if it doesn’t.
Method 1:
Perform a
clean boot to eliminate software conflicts.
Method 2:
Run
System File Checker to check for any file corruption.
Feel free to post back for the results.
