Follow these steps and let us know if your problem has been resolved, have a great day.
1. Check Registry.
a) Press (Windows key) + R to open the Run box.
b) Type regedit and click OK
c) Navigate to HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\OneDrive. Make sure DisableFileSyncNGSC is set to "0". (It is also OK if the registry doesn’t exist,)
2. Check Group Policy settings.
a) Press (Windows key) + R to open the Run box.
b) Type gpedit.msc and click OK.
c) In the Local Group Policy Editor, in the folder list under Local Computer Policy, navigate to Local Computer Policy > Computer Configuration > Administrative Templates > Windows Components > OneDrive > Prevent the usage of OneDrive for file storage. Make sure it is set to "Not configured" or "Disabled".
3. Uninstall the OneDrive sync client
a) Right click the Start menu on your Windows then select Run.
b) Enter cmd then click OK
c) Type in the following command and hit Enter to uninstall OneDrive.
For 32-bit Windows 10: %SystemRoot%\System32\OneDriveSetup.exe /uninstall
For 64-bit Windows 10: %SystemRoot%\SysWOW64\OneDriveSetup.exe /uninstall
4. Install the OneDrive sync client
a) Right click the Start menu on your Windows then select Run.
b) Enter cmd then click OK
c) Type in the following command and hit Enter to uninstall OneDrive.
For 32-bit Windows 10: %SystemRoot%\System32\OneDriveSetup.exe /install
For 64-bit Windows 10: %SystemRoot%\SysWOW64\OneDriveSetup.exe /install