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Very old hotmail account. Password forgotten

I have an old hotmail account, and I've forgotten my password. I do not have enough of the right information for your automatic system.

I can provide my name, possible passwords, my high school, I have not sent email from the account in a long while. I have received email to the account for it is now redirected to another address.

Hi Martin,

We have available options that you can perform if you forgot your Microsoft account password. You can reset your account password online by going to https://account.live.com/pw. You just need to provide the security code sent to your contact email address or phone number associated with your account. If your contact email address or phone number listed is outdated, you may proceed with filling out our Account Recovery Form to verify ownership. To know more about how you can recover your account, you may refer to this link.

Let us know if you need further assistance.

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Has it been over a years since you last successfully logged into the account? If yes, then the account has been deactivated.

If not, and you don't have the necessary info to gain access to your account then Microsoft won't give you access as you can't prove ownership.

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Last updated May 2, 2024 Views 18,732 Applies to: