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Hello! Are you trying to recover or access your Microsoft Account?
Please keep in mind that the Microsoft account
recovery process is automated, so neither Community users, Microsoft moderators, nor
Microsoft live support will be able to assist in the process. We recommend
checking out the following resources for help in regaining access to your
account:
Hello! Are you trying to recover or access your Microsoft Account?
Please keep in mind that the Microsoft account
recovery process is automated, so neither Community users, Microsoft moderators, nor
Microsoft live support will be able to assist in the process. We recommend
checking out the following resources for help in regaining access to your
account:
The first step in any troubleshooting is to try to access your account using another Browser or computer.
Does the same issue happen?
Next clear the browser cache/cookies.
*For Internet Explorer browser: Press CTRL+SHIFT+DEL simultaneously and click Delete
*For Google Chrome: Press CTRL+SHIFT+DEL simultaneously and click Clear Browsing Data
*For Firefox: Press CTRL+SHIFT+DEL simultaneously and click Clear Now