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What is the complete error message that you get, when you try to configure the Email account?
Provide us with the complete steps you followed to configure the IMAP account.
Do get back to us with more information so that we may assist you further.
Thank you
Here are all the steps as sequentially taken from 1-6:
1. File, Add account
2. Manual setup or additional server types
3. POP or IMAP
4.
User informatiom
Your name: XXXXXXXX
Email Address: XXXXXXXX
Server informatiom
Account Type: IMAP
Incoming mailserver: XXXXXXXX
Outgoing mailserver (smtp) XXXXXXXX
Logon information
User Name: XXXXXXXX
Password: XXXXXXXX
Checked Remember Password
Unchecked Require secure etc.etc.
Deliver new messages to:
Checked new Outlook Data File
5. More settings
General
name of account
organization
reply email
Outgoing server
Checked My outgoing server etc.etc.
Advanced
incoming server 143 encryption none
outgoing server SMTP 2525 (according to my ISP) encryption none
all the rest unchecked with tke exception of Purge items etc.
6. Next
Error messsages
Log onto incoming mail server (IMAP): The host 'XXXXXXXX' cannot be found. Verify that the server name is typed correctly.
Send test e-mail message: Cannot find the e-mail server. Verify the server information in your account properties.
I've taken this up with my ISP (of course) and there's nothing on their side, all my settings are ok and I never had any problems with Outlook under Win7