Level 2 Rewards

I sent an email but the ticket was closed without my issue being resolved.  I read that Level 2 gets 10% off redemption for gift cards.  I read this information here:  

https://support.microsoft.com/en-us/help/4027627/microsoft-account-about-microsoft-rewards-status-levels

However, my account does not reflect the 10% discount nor the Amazon gift card.  How shall I proceed to get my account updated properly?

Kind regards,

Pepp3

Hi TPepp2,

You issue regarding with Reward Points will be best handled by our Microsoft Rewards Support. You can get in touch with them using this link. You can also visit this pinned post for Bing Support pages. 


If you have additional questions, please let me know by replying to this thread. This way, I'll get notified and respond back to you as soon as I can. 

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I will try support again, but like I stated earlier, my ticket was closed without resolution.  Thank you so much for your help.  I pray this gets solved.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

We appreciate your patience regarding this issue. Should you have any other queries with any other Microsoft products, please don't hesitate to let us know. 

Regards.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi, TPepp2, 

I am an Independent Advisor and will assist you.

1. Amazon gift card is not always available. Rewards posted have a lot to do with Regional Demographics and your personal interests based on search results, etc..

You might try contacting Microsoft Rewards Support Team and request the gift card be added to your Demographic Group.

2. The amount per Reward you see when Redeeming points is the amount for Level 2, not Level 1 personnel. Level 1 will be slightly higher. I believe this is to encourage Bing Searches to reach Level 2. (Strictly my opinion)

4 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated July 16, 2023 Views 1,469 Applies to: