Welcome to the Xbox Community Support Forums. This forum exists to provide support to Xbox and Xbox related applications to users worldwide. Before navigating through the forums, please read the usage guidelines. These guidelines are in place for the good of the community and to improve your experience here.
Please do:
Check out the Microsoft Community Code of Conduct which applies to all Microsoft Community users for additional information regarding dos/do nots and examples of what may get you banned
Review the Xbox.com Terms of Use
Include descriptive titles and details about an error you’re receiving. A clear description will enable forum users to provide an answer
Remember most of the community on this forum are not employees or affiliated with Xbox, Xbox Live, or Microsoft Corporation and are unpaid volunteers who donate their time to provide information and assistance to help solve community problems
Post your questions in one forum category only. If you mistakenly post in the wrong category, a moderator will be more than happy to move your post to the appropriate location.
Adhere to Non-Disclosure Agreements (NDAs) regardless of organization, publisher, and provide feedback for these agreements through appropriate provided channels under your NDA
Please do NOT:
Post personal information whether it’s yours or someone else’s, including but not limited to name, physical or email address, phone number, credit card information, sensitive login information, etc.
Share personal information detailed above unless it is with an OFFICIAL support employee designated with the Microsoft Agent Badge
Reference controversial topics such as world events, race, religion, topics of sexual nature, hate speech, illegal drugs, code trading, buying/selling of merchandise, contests, giveaways, manufacturer comparisons, polls, etc.
Promote your own or others’ social media pages (Twitch, YouTube, Twitter, etc.)
Post links to any topic that could violate the Terms of Use
Be rude, insult, berate, flame, troll, create condescending posts, or provoke fights
Use profanity or bypass word filters including using ***** or &$#%#!!!
Name shame users that may be violating the Code of Conduct. Instead, you may report users by using the “Report Abuse” option on the forums, file a complaint through your console, or by using the tools within the game where a violation may occur. You can learn more on how to report players at Family & Online Safety: How to Report a Player.
Bump or double post topics as these will be deleted
Repost content that a moderator has removed
Create multiple forum accounts to manipulate the forums, as alternative accounts will be permanently banned and offending users will be subject to both temporary and/or permanent bans
Discuss changing the way your Xbox operates including modding, chipping, emulators, altering, self-repair, glitching, hacking, exploiting gameplay
Violation of any the Community Code of Conduct or the above mentions may result in temporary suspension or bans with forum privileges revoked. By participating in the Microsoft and Xbox Community you agree to adhering to:
Community Leadership
There are certain members in the community with leadership roles that may have unique badges. This does not mean that Xbox or Microsoft endorse the posts of this person, but it does allow the community to know when a member made a positive impact in the community and allows them to assist with monitoring forums. The content found on the Xbox Forums is not officially endorsed by Xbox unless posted by an official Microsoft Employee.
For more information about member roles reference Who's Who in the Community
Take a look at the Xbox Ambassadors resource for more information on how to become a community leader.
Unsolicited Idea Submission Policy
Microsoft and its employees do not accept or consider unsolicited ideas including new advertising, campaigns, promotions, new products, technologies, processes, materials, marketing, etc. Do not send any creative artwork, samples, demos, or any other work. The purpose of this policy is to avoid potential misunderstandings or disputes when Microsoft products or marketing strategies may seem similar to ideas submitted to Microsoft. If, despite our request, you send us your ideas and materials, Microsoft makes no assurances that your ideas and materials will be treated as confidential or proprietary.
Check out our official social channels:
Need help?
Web - https://support.xbox.com
Twitter - @XboxSupport
On your console - Xbox Assist app