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Windows 10 updates 1903 stuck on OEM logo (0xc1900101 error)

Hello, 

I'm currently running Windows 10 1809 and trying to update to version 1903, but it always failed and got stuck on Acer logo, every single time. The only way I can got past the OEM logo is I forcefully turning off my PC and then turned on back so the rollback process can be started. On the update history it says 0xc1900101 error.

I've tried updating my GPU drivers, using Windows 10 updater tool, and etc. still failed.

Also, here's my Setuperr.log and Setupact.log named from

C:\$Windows.~BT\Sources\Rollback\ and C:\$Windows.~BT\Sources\Panther

https://drive.google.com/open?id=1BkVo8E6-RaBwYSGdL3irGKLJBKCYiXR6

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Hi Fritz,
I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

Had a hard time locating this one.

2019-07-12 13:29:37, Warning CONX Failed to get version info size for [c:\windows\system32\drivers\semav6msr64.sys]. 0x80070715

Do you know which Software does semav6msr64 relates to?
Sumit

Always include PC Specs, Make and Model of the device. Ensure all the latest quality updates have been installed. It may take multiple replies to reach a satisfactory answer.

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Hi,

Anti-cheat Software indeed has issues with the 1903 update. Microsoft recommends getting a newer version of that if available before you do the update. Let us know how that goes.
Sumit

Always include PC Specs, Make and Model of the device. Ensure all the latest quality updates have been installed. It may take multiple replies to reach a satisfactory answer.

1 person found this reply helpful

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Last updated November 30, 2019 Views 300 Applies to: