Work-around - this will allow you
to generate and view a report while inside the Reliability and Performance Monitor (which from what I remember is the same data/report view as when initiating the report from
Control Panel | Performance Information and Tools | Advanced Tools | Generate a system health report;
but I could be wrong, and if so, I hope that someone will clarify.)
While inside the Reliability and Performance Monitor:
1.
Expand the ‘Data Collection Sets’ folder;
2.
Right click on ‘User Defined’;
a.
Select ‘New’,
b.
Select ‘Data Collector Set’,
c.
Provide a name for the new data collector set,
i. Ensure that ‘Create from a template’ is selected,
ii. Click ‘Next’,
iii. Choose ‘System Diagnostic’ or ‘System Performance’ (Membership in Local Administrators group, or equivalent,
is the minimum required to run this Data Collector Set.),
iv. Click ‘Finish’.
d.
Right click the new collection set,
e.
Click ‘Start’.
To view the data graphically or in the report format:
1.
Expand the ‘Reports’ folder;
2.
Expand the ‘User Defined’ folder;
3.
Expand the name of the newly created collection set;
a.
There should be two reports inside the folder displaying year/month/date and serial # of report,
i. The first is the graphical display,
ii. The second will be in the report format.
b.
Click on the second report to view.
I would still be interested to know why requesting the report from
Advanced Tools | Generate a system health report fails to open the HTML file (or why it doesn’t create it to then view it.)
Thanks again, for your response.
~Angela