Hi,
1. How are you sure that this must be because of window installer package?
2. Are you able to install any other softwares on your computer?
This happens if the scripting runtime filevbscript.dll is not registered correctly in the system.
Try the method 1 and check if you are able to install windows cleanup utility.
Method 1:
a. Click on start button, type cmd. In the search result right-click on cmd and selectRun as administrator.
b. Type cd %windir%\system 32 (Note: there is a space between system and 32) and press enter.
c. Type regsvr32 vbscript.dll in command prompt and press enter.
d. Type regsvr32 jscript.dll in command prompt and press enter.
If the registration was successful, you should now see the following message:
DllRegisterServer in vbscript.dll succeeded.
e. Now right-click on windows cleanup utility setup file and select Run as administrator.
Method 2: Perform sfc scan on your computer.
Refer: http://support.microsoft.com/kb/929833
I would suggest you to re-download the java software and try installing it.
Thanks and Regards
Umesh P - Microsoft Support.
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I did your method 1 in the elevated mode for steps C & D and received the correct message in each. I also ran Method 2 and it appeared to have found some corrupt files but was unable to fix some of them. I then tried to run msicuu2.exe one more time but got
the original error message as previously reported.
I then ran the System File Checker (SFC) and finally accessed the the sfcdetails.txt file and found what appears to be four entries of the same file (different times) that appears to be in need of repair: It says that it "cannot repair member file [1:20{10}]
"tcpmon.ini" of Microsoft-Windows-Printing-standardportmonitor-tcpmonini, version 6.1.7600.16385, pa = processor_architecture_amd64 (9), culture neutral, versionscope = 1 nonsx5, publickeytoken = {1:8 b:31bf3856ad364e35}, type neutral, typename neutral, publickey
neutral in the store, hash mismatch
I haven't tried to do the steps to enable the File Checker Tool to repair the file-yet, as it looks like I would only have to try and repair one file but it looks rather cumbersone.
I haven't tried to reinstall the latest version of Java yet as I wanted to clear up my original problem first but I do neec Java for Limewire and probably a few other programs but I only know of the Limewire/Java problem.
I could try and either uninstall & install an existing program that I know works or try and install a new program to see if the MS Installer works-not sure if every program uses it for installation.
Anyways, I hope I'm on the right track. Your thoughts?