I recently got charged for 3 months gold but I already got charged last month for 3 month gold membership, im not sure if it's automatic renew but I never got asked only charged for it but now xbox.com and xbox live say I have silver membership when I should have another 5 months gold?! can someone please help me
April 9, 2024
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January 12, 2024
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Why did I get charged for gold 3 months and have no gold now?
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You need to contact support for your region by phone to resolve this issue.
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I can never get to them through the phone.
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call during business hours
suggestion listen to the prompts don't press 0
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I got charged for the xboX gold but i did not get Xbox gold
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Whats support phone number?
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Hello!
Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming!
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Question Info
Last updated August 18, 2021 Views 23 Applies to: