Xbox live not staying connected or allowing for xbox live usage or console updates

Hi, I have the newer version of the Xbox 360 S console and recently moved to a new house with a new internet connection.  I have been having an infinite amount of trouble with trying to get online updates or even play xbox live.  I have tried all the help from xbox.com/support but nothing seems to be working.  The internet worked perfect at my old house.

So i am able to connect to xbox live but not as a profile.  My xbox can connect but none of my xbox live profiles with xbox live gold will allow connection.  It is frustrating because i usually only play on xbox live games and what not.   If anyone has any solutions to this problem i would love an answer so i can finally get back into the gaming.

 

thanks

 

Etheopians

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Last updated August 18, 2021 Views 3 Applies to: