I am sorry, but this is my last attempt to get help from you guys. I have had MAJOR problems ever since the last big Dashboard update to XBOX LIVE, NOT before. BEFORE my Xbox Live connected just fine with my Verizon FIOS wireless connection.
It has been MONTHS now and i have been on and scoured these forums and seen NO real help from ANYONE involved in this company. I have seen grown adults with detailed, professional technical knowledge treated like children and talked down to.
For the cheap seats: I have SCOURED these forums for MONTHS and done EVERYTHING that has been recomended to fix the problem of my Xbox Live account randomly disconnecting for NO apparent reason. It is so bad now it disconnects every 1-2 minutes. I cannot use NETFLIX which i am PAYING FOR. I cannot use ZUNE. I cannot download MODERN WARFARE 3 from Games on Demand which I PAID FOR YESTERDAY AND AM UNABLE TO PLAY! I am paying a monthly XBOX Gold membership fee for a Service I am UNABLE TO USE!
Now, please do not treat me like a child. I have been working with computers casually for years and even built my current PC from scratch.
I have Verizon FIOS with an Actiontec MI424 WR router/gateway. My FIOS router and connection are working perfectly, I PROMISE YOU. I know what i am doing when i say that.
I have 3 other devices in my house that are able to access my FIOS wireless connection with NO problems as well, and NO, i am not stupid enough to try to fix my XBOX LIVE problems while the other 3 devices are connected, so DONT ASK!
My XBOX wireless adapter is plugged in correctly. I have reset my XBOX LIVE network settings to Factory default also.
I have downloaded my Frigging LIVE Profile like 18 times since this started including the last time 10 minutes ago.
I have my XBOX 360's IP address included in my DNS list.
I have forwarded the proper ports in my router for the XBOX 360.
I have done several other things i read on these forums that at this point i cant even remember.
NOTHING works. My XBOX LIVE account disconnects ever 1-2 minutes no matter what i do! When i go to reconnect, my connection tests FINE and i sign back in with no problem and the while cycle repeats. I get NO error message of any kind during all this.
Please, i need REAL Help, REAL! I Don't need to be talked to like a child, i am not some 12 year old whose parents bought him the XBOX. I am 40 years old and have been working with PC"s since the late 90's.
I Have games i am unable to play, movies i am unable to watch, and a service i am unable to use all of which i am paying for...and get NOTHING in return. My problems started the DAY the last Dashboard update went into effect and not a second before. It is YOUR problem, YOUR fault, no matter what crap you try to sell me. I am paying you guys a lot of my hard earned money. YOU need to fix the problems you created and stop trying to convince everyone that it is somehow our fault. It's not my fault when my Xbox Live account/connection worked fine for YEARS and only screwed up immediately after a major Dashboard update. This isn't rocket science.
I am sorry to sound like such an @@@, but i have been very dismayed by the cavalier and lackadaisical attitude that the company representatives have shown towards the people having these problems over the last couple months and their apparent unconcern for the amount of money I am shelling out for services i cannot use and some of their treatment of people posting on this forum.
Please prove me wrong and get us some real help. I Love my 360 and the services XBOX LIVE provides and i would really hate to have to leave it.