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TA

TapisMoule54329

Redeemed 20€ code one the wrong account

Hi,

I redeemed a 20€ code on the wrong account (this account).

I moved a few weeks ago my Xbox Live account from an email adress (this one) to a new one.

When I reddeemed my 20€ code, I was logged on this Microsoft account instead of my new one.

Is it possible to move that money ?

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Replies (2)

R

Xbox Ambassador

Hi Tapis,

you will need to have a chat with billing support to see if this is something they can help you with, you can contact them by clicking here

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TA

TapisMoule54329

Thanks, I will thy this.

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Question Info

Last updated August 18, 2021 Views 11 Applies to: