while watching shows or movies in netflix via xbox if i try to go back to the menu or stop the show the whole xbox freezes and i get a black screen. on the controller the lights are just spinning around. if you press any buttons on the controller nothing happens
i have to restart the xbox manually.
i tried removing and re-installing netflix and cleared the cache.
i talked to xbox on the phone they said to call netflix. they said to call xbox...please help