Constant disconnects round 2

So my old thread got obliterated, but the problem remains. On my personal network, my Xbox disconnects at random times for no reason. It could be a few minutes, sometimes it's gone hours before disconnecting.

My setup:

Verizon Westell 6100G modem

Netgear WGR614

Xbox 360 S 250 GB

 

Things I tried:

Power cycling modem/router

Returning modem to standard mode (was in bridge mode). This closed my NAT and did not resolve the issue.

Swapped to a different network. The Xbox has had no issues with this one.

 

UPnP is enabled. There are no forwarded ports (I had NAT issues before that port forwarding did not solve).

 

Parent's network:

Verizon Westell 6100

LanPro 5-port Ethernet hub

 

Ideas? Why would my Xbox suddenly find issue with a network it's been on for about a year, and have no issue with another network?

 

Question Info


Last updated July 4, 2018 Views 12 Applies to:

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It was moderate when I was only usingthe Xbox. I rarely use both Xbox and computer at the same time.

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Have you tried putting the console into the DMZ?  My other suggestion would be to change the wireless channel of the router to either channel 1 or 11 as most default to 6, your issue may be wireless interferance.  Also do you have a turlte beach x31 or x41 wireless headset?

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Hi,

You should (as a test) simplify your set-up can you flip the Westell back to routing mode and wire direct to it as a test to see if it still happens?

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when your computer loses internet it wont notify you right away. It will keep trying to reconnect for a min or 2 then say you lost connection. If it reconnects you wont notice anything. The second your xbox loses internet it kicks you out and prompts you to sign in again.

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Good stuff that is progress. I would hold off on replacing the router for now though. First up I would get the very latest firmware from Netgear for it, then reset it to factory defaults (this will wipe all settings and put it back to how it was when you unboxed it)

 

Then ensure UPnP is enabled on the router and set your Xbox ip address to auto and see how it goes, obviously bridge the modem as well

 

See how that goes for you

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Router assign each device hooked up to the network ip address making it possible to have many things connected. All a switch is going to do is connect the device. You are going to run into issues when you try to use multiple devices at the same time. They will conflict with each other when they are running off of the same ip address.

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Apologies if these questions were asked in your old thread, but in any case, the info would be good to have here. Have you contacted your ISP to see if anything has changed on their end since you began experiencing the issue? Secondly, can you run and post the results of a connection speed test, so that we can ensure your connection speed isn't the source of the issue? Thanks!

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Hmmm well a switch won't solve it, it just means you need to open the ports from the Westell now to the Xbox

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Shadowman: It worked. Looks like the router needs replacing.

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Mister Fitzer: Calling Verizon was one of the first things I did. There were no problems.

[View:http://www.speedtest.net/result/1294966889.png]

Shenanigans: I hadn't considered that, actually. Strange that it wouldn't have issues with my desktop, though, which has had no connection problems whatsoever.

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