Unable to change the image on the Lock Screen "'Lock Screen Error'', or set a User Account picture "Account Picture Error''. in Win 8 Pro

Original title: Unable to change the image on the Lock Screen, or set a User Account picture in Win 8 Pro

Despite purchasing and activating my copy of Win 8 Pro, I am unable to change the image on the Lock Screen, or set a User Account picture. What is the solution? I always get an error message - 'Lock Screen Error' and 'Account Picture Error'.

Thanks for any help and useful suggestions to solve this problem.

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Answer

Jhette

Method 1 : Using Group Policy Editor

Make sure you are logged on as administrator
Go to run by pressing Windows Logo Key + R
type gpedit.msc and press Enter
Navigate to:

Computer Configuration
Administrative Templates
Control Panel
Personalization

Now, Double click the second entry “Prevent changing lock screen image”
Select Disabled
Press OK
Now, Double click the very first entry “ Force specific default lock screen image”
Select Disabled
Press OK

If this method does not work :

Method 2 : Using Registry Editor

Press Windows Logo key + X
Click on Command Prompt (admin)
Press Yes or provide administrator password ( if required)
type regedit
navigate to HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/Explorer/Desktop/NameSpace
Locate the key : {B4FB3F98-C1EA-428d-A78A-D1F5659CBA93}
Double Click the Default value in the right pane and set the value to Other Users
Follow the screen shot below:

If for some reason the entry “ {B4FB3F98-C1EA-428d-A78A-D1F5659CBA93} is not present in NameSpace
Right Click on NameSpace
Click on Create
Click Key
Name the Key {B4FB3F98-C1EA-428d-A78A-D1F5659CBA93}
Now, follow the steps mentioned above to make sure the Value for Default is Other Users

If this also does not solve your problem:

Method 3 : System File Checker

Press Windows Logo Key + X
Click on Command Prompt (admin)
Type SFC /SCANNOW

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Unable to change the image on the Lock Screen "'Lock Screen Error'', or set a User Account picture "Account Picture Error''. in Win 8 Pro

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Question Info

Unable to change the image on the Lock Screen "'Lock Screen Error'', or set a User Account picture "Account Picture Error''. in Win 8 Pro

Replies (10) 

Question Info

Replies (10)