I have Win Server 2008 R2 contain Domain controller. I have to take "SYSTEM STATE DATA BACKUP". I have ran following command on this Server.
c:\>wbadmin start systemstatebackup -backuptarget:d:
but backup was not successful & I got following error in command prompt.
" A VOLUME SHADOW COPY SERVICE OPERATION HAS OCCURRED : <0X800423f4>. THE WRITER EXPERIENCED A NON-TRANSIENT ERROR. IF THE BACKUP PROCESS IS RETRIED,THE ERROR IS LIKELY TO REOCCUR."
I also ran following command to know exact problem.
c:\>vssadmin list writers
I got following error
Writer name: 'NTDS'
Writer Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
Writer Instance Id: {21c57902-5037-467b-b9a3-72ed41c9723e}
State: [11] Failed
Last error: Non-retryable error
I also checked Event Viewer & got following 3 nos error.
(1) Event ID : 8229, Source : VSS
A VSS writer has rejected an event with error 0x800423f4, The writer experienced a non-transient error. If the backup process is retried, the error is likely reoccur.
Process ID : 608
(2) Event Id : 412, Source : ESENT. Task Category: Logging/Recovery
lsass (636) Unable to read the header of log file "\\?\Globalroot\device\harddiskvolumeshadowcopy2\Windows\NTDS\edb.log".Error:546
(3)Event Id : 521 Source : Backup
The backup operation that started at '2014-05-13T01:44:31.444000000Z' has failed because the Volume Shadow Copy Service operation to create a shadow copy of the volumes being backed up failed with following error code '2155348129'. Please review
the event details for a solution, and then rerun the backup operation once the issue is resolved.
I also Restart the Server but problem is not resolved. There is no SQL or Hyper-V in this Server.
I also re-register the VSS components with the help of following website.
Website Link : https://kb.acronis.com/content/45776
Please find the attached 2 Screen-shot of Backup issue.