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Solve a problem with AMD/ATI Video Driver (BSOD) *edit* SOLVED! :)

I have a Sony Vaio laptop ( Product ID: 00359-OEM-8992687-00016 )

Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz 2.40 GHz
4.00GB RAM
AMD Radeon HD 6630M
Intel(R) HD Graphics Family

Windows 7 Home Premium SP1 (64-bit) OS

I keep getting a blue screen whenever I watch a video on Youtube, and it happens ONLY on Youtube (at least that's what I think). I can watch videos on other websites without the BSOD occurring. I thought the cause of the BDOS was because of adblock on Chrome I recently downloaded, and realising my laptop lagged more often, overheated and the BSOD frequently occurred, I uninstalled it but nothing changed. I've done some research on this, such as finding out what driver was causing the bluescreens. Something to do with dxgkrnl.sys5d134 , dxgmms1.sys+ff13 and atikmpag.sys+746c (sorry I have no idea what these are..). I've read some threads suggesting that I should update/uninstall/reinstall any newly added softwares or the graphics card in safemode or something, but I honestly don't know how to or what I'm even doing. Trying to watch a tutorial on Youtube would probably crash my laptop so I thought if anyone would kindly help me here... A step by step explanation would really help! 

My BlueScreen information is down below:

Bug Check Code: 0x00000116
Parameter 1: fffffa80`090ba010
Parameter 2: fffff880`0480746c

Parameter 3: 00000000`00000000

Parameter 4: 00000000`00000002

Answer
Answer

Hi Rina

As I checked Minidump files Multiple BSOD Belongs to Graphics Driver

I Would Suggest You to uninstall the ATI drivers..get windows to boot into windows normal then install the newest intel chipset drivers then reboot. then try the ati drivers again

If not working try this:

2nd.
Follow every step :

  • 1: Download and install the latest ati graphic driver.AND DONT TURN OFF OR RESTART YOUR COMPUTER AFTER INSTALLATION
    2: Then go to C:\Windows\System32\Drivers and rename atikmdag.sys to atikmdag.sys.old.
    3: Go to ati directory (usually in C:\ATI) and find the file atikmdag.sy_.
    4: Copy the file to your Desktop directory.
    5: Open cmd.exe by going to Start -> type cmd in the search box and hit enter.
    6: Change the directory to Desktop by typing chdir Desktop.
    7: Then, type EXPAND.EXE atikmdag.sy_ atikmdag.sys. Or,
    expand -r atikmdag.sy_ atikmdag.sys
    8: When the expansion is complete, copy the new atikmdag.sys from your Desktop to
    C:\Windows\System32\Drivers
    9: Restart your computer and the problem should be resolved.

Check Here Also Issue same

RUN Windows Update also

MicrosoftMVP.Lead Software Engineer-Directory Service & Exchange.AWS,AZURE, Jenkins,DevOps ,Maria DB(,MCSE. MCP .MCSA, CCNA ,RHCE)

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NEVER MIND!! I THINK IT'S OKAY.

I just had to update and reboot the computer HAHA. THANK YOU SO MUCH!! HOW CAN I REPAY YOU?! I'm so happy, so damn grateful omg! 

Thank you so much, honestly. 

Heaps of love from Rina<3

RinaIsAwesomeAndBryantIsGay

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Last updated December 21, 2021 Views 7,372 Applies to: