Windows 10 Explorer is not responding

Hello,

My windows explorer is not responding at all. So this happens -
When I start my windows after a few secs when I click on file explorer and clicks on any file then the explorer is not responding and after that, it goes black screen too. I have to abruptly restart from the power switch.

Already tried a few methods that not worked so far : 

1. Ending explorer.exe from task manager and restart explorer.exe.
2. Running sfc /scannow has shown no files have been damaged or corrupted.

Thank You
What OS build are you on?  Hit the Windows key, type winver, hit Enter.
Or Windows key+r, winver, OK
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Around computers
since 1952
lacrumb

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Windows 10 Ver 1909 (OS Build 18363.592)

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Hello Adarsh_781 18,

I'm John an Independent Advisor and a Microsoft user like you. I'll be happy to assist you today. I understand you have a problem with Windows 10 explorer not responding. When was the last time it was working properly? Did you made any changes recently?

Please try to check the methods on the link below if it helps.
https://thegeekpage.com/fix-file-explorer-not-r...

Can you take a screenshot of your Update History and post on your next reply?
Press Windows key+I to open settings
Select Update and security
View Update history

https://answers.microsoft.com/en-us/feedback/fo...


Kindly let me know if this helps or if you have any further concerns.


Sincerely

John DeV
Independent Advisor

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
I hope you can respond to me within two days, I would appreciate it. This will allow me to see and be notified of your response.

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Check Settings, updates as we are now up to 18363.1139
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I used to have this issue on my Laptop. My hard drive was almost full, and I had a LOT of applications on it. The way I solved this was I reset my whole computer which took about 8 hours. If you have too many background programs it can slow Windows Explorer by running so many operations. Windows Explorer is very important to your computer, it controls the Taskbar, Start Menu, Background, Shortcuts and more, so if it has too many processes it may stop responding completely. I make sure to clean my computer, clear my temp folder and run defrag every now and then to keep it from destroying my computer again. Try to limit the programs on your computer and be patient.

Win+e will start Windows Explorer

To clear temp, do Win+r type '%temp%' ctrl+a then ctrl+del

To run defrag, you can go to Start Menu then Windows Administrator Tools and click Defragment and optimize!

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Last updated July 3, 2023 Views 4,835 Applies to: