I cant start Computer Browser Service, pls help!

Here is the problem image i have captured for more infomation. 

Hello Long,

We would like to know more about the issue you're experiencing with starting the Computer Browser service. Kindly verify the following information:

  • What are you trying to execute on your PC that requires running the Computer Browser service?
  • When do you get the error message about the service cannot be started?
  • What is the OS Build of your Windows 10 PC?
  • Can you send us your PC's System Information?

System Information (msinfo32.exe) contains your system information, such as devices that are installed in your PC, drivers loaded, and it provides a menu for displaying the associated system topic. You can export your PC's information on a text file and have it uploaded on OneDrive. This information is essential in order to isolate your concern.

  1. Click the Start button.
  2. Type System Information and then press Enter.
  3. Select File > Export.
  4. Name the file and then click Save to export the information.
  5. Upload the file to OneDrive Web.
  6. Share the file using the Get a link option.
  7. Post back with the link.

To isolate the issue, we advise performing a clean boot. A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This procedure eliminates software conflicts when you run a program in Windows 10. Follow the steps from this article on how to perform a clean boot.

NOTE: Please go to the section: Reset the computer to start normally after clean boot troubleshooting to boot the PC in normal startup after fixing the issue.

We'll be waiting for the results.

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Thanks for answered my question. Here is some information you have asked:

What are you trying to execute on your PC that requires running the Computer Browser service?

-> Im trying to browse other computers in Network, some of them in LAN doesn't show up. Beside, i still can access it by typing "\\(name of pc)\" in the address bar.  

When do you get the error message about the service cannot be started?

-> After i turned on SMB1.0 File sharing support feature to try explore my company computers in LAN

What is the OS Build of your Windows 10 PC?

-> My OS Build is 16299.192

Can you send us your PC's System Information?

-> This is the link of file contains my system information:  Sys-info.txt

- Clean boot doesnt help much, result is still same. I think not due to system or software conflict.

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Hi,

Thank you for providing all the information that can help us further check the possible cause of this concern.

We suggest that you run System File Checker (SFC) and DISM from the article created by ZigZag3143 (MS-MVP).

Please keep us posted with this concern.

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Hi,

Thank you for providing all the information that can help us further check the possible cause of this concern.

We suggest that you run System File Checker (SFC) and DISM from the article created by ZigZag3143 (MS-MVP).

Please keep us posted with this concern.

The SFC and DISM they all returned good results, such as:

 Windows Resources Protection did not find any integrity violations

 No component store corruption detected

and some good things, but i still cant start Computer Browser service (Error 2). 

Do we got any diffrent solution?

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Thank you for sharing the results of running SFC and DISM. We suggest that you check and install to the latest Windows build by going to Settings> Update & Security> Windows Update > Check for updates.

These updates contains fixes from existing issues from the previous version of Windows.

Regards,

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Last updated February 15, 2024 Views 3,657 Applies to: