I get this message every time I log in. I also get error below, not sure if that's related. The cursor keeps showing a little spinner next to it. What can I do to fix this?
June 10, 2024
Ramesh Srinivasan - neilpzz - _AW_ - Reza Ameri - franco d'esaro ✅
I get this message every time I log in. I also get error below, not sure if that's related. The cursor keeps showing a little spinner next to it. What can I do to fix this?
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Hi Mark,
To give you information about OOBE, it means Out Of Box Experience. It's a part of the Windows setup process.
To isolate the issue further, please give us more details on the following:
We look forward to your response.
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Hi John,
Thanks for asking. A few weeks ago I received the Windows 10 anniversary update and that caused my laptop to malfunction. I went through the "Reset PC" process and that seemed to have fixed the issue. On the 18th I received another update (can it be 1607? I can't check anymore - large parts of the settings are unavailable), and since then I get the error above.
I noticed this afternoon that the time was one hour behind, I have changed the clock since. It seems to stay correct now, after various restarts (I get a black screen about every hour or so, so I do lots of restarts at the moment).
I am using a Microsoft account.
I am logged in as an adminstrator. I have tried to create another user, but I can't.
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Thanks for letting us know. Let's try the following steps to help us resolve the ongoing issue on your PC.
Follow the steps below:
Method 1: Run System File Checker (SFC).
Method 2: Unplug your external devices.
Sometimes, your PC’s external devices can be the cause of problems. Try unplugging all your devices, and then plugging them in one at a time.
If that didn't resolve the issue, continue to Method 3.
Method 3: Enter Safe Mode.
Once your Pc is in Safe Mode, reinstall your display adapter driver:
Shut down the RunOnce processes
There might be a problem with one or more RunOnce processes. If you're in Safe Mode and want to shut them down:
Let us know how it goes.
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Thanks for these suggestions.
I couldn't follow any of them because of errors on the way, so went for the simple solution: my new laptop works very nicely.
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This same OOBE message began showing up on my computer after the last large Windows 10 update, I am logger in as administrator, have added no software - I thought it might correct itself after the next update but hasn't yet. Its really frustrating
Cherryl Hoffman
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My problem also, but when Microsoft did the next update, it went away!! It began appearing after an update so I guess they fixed it - a mystry to me!
Cherryl
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