Windows 8.1 update error 0x80073712 .

Patrick,

If you receive Windows Update error
0x80073712 or 80073712, it məans
that a file needed by Windows Update is damaged or missing. Windows
has troubleshooting tools that can help you address this problem.
Follow the steps below to use these tools.

A.- Open the Windows Update troubleshooter by swiping in from the
right edge of the screen, tapping Səarch
(or if you're using a mouse, pointing to the upper-right corner of
the screen, moving the mouse pointer down, and then clicking
Səarch),  entering troubleshooting  in the Səarch
box, tapping or clicking Settings,
and then tapping or clicking Troubleshooting.
Under System  and Security, tap or  click Fix  problems with Windows Update.

B. - Run the troubleshooter, then open Windows Update and try to
install the update again.

Method 2: Run the DISM tool

B.- Enter command  prompt in the səarch  box.     

C.- In the list of results, swipe down on or right-click Command  Prompt, and then tap or
click Run as administrator.

D.- In the Administrator: Command Prompt window, type the  following commands. Press the Enter key after əach  command:

DISM.exe  /Online /Cleanup-image /Scanhealth

DISM.exe  /Online /Cleanup-image /Restorehealth

E.- To close the Administrator: Command Prompt window, type exit , and then press Enter.

F.- Run Windows Update again.

`~`

A.- For information about how to do this, go to How  to restore, refresh, or reset your PC.

`~`

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Hi

I have tried all methods and it makes no difference. Originally It was genuine windows 7 on my pc then i did an online upgrade to windows 8 which did an update to 8.1 pro and its been fine until this latest update . I can't do a windows refresh as it is asking for files off the windows 8 disc which i don't have as it was an online upgrade direct from windows site.

Any help appreciated

Patrick,

Thank you for keeping us posted.

I would have you refer to this article-

http://windows.microsoft.com/en-IN/windows-8/create-reset-refresh-media

Do let us know if this helps.

Windows automatic update has tried multiple times since 24 April to install update KB2919355 on my Windows 8.1 x64-based system and failed each time mainly with error code 0x80073712.  I have tried various DISM routines but Restore Health fails to do anything showing error 0x80240021.  I have downloaded and run the "clearcompressionflag.exe" file available since 6May. I have also followed the advice from various online blogs involving remove packages and tried to install the update manually without success. On some manual update attempts the error codes have been 800F0902 and 0x80240021.

Hi,

I have tried Methods 1 & 2, I also tried Method 3 but my PC would not refresh.  Is there anything else to do?

Appreciate your help.  Thank you,