Windows activation after bios update

After updating the bios, im unable to activate windows 11, which was already activated. You're telling me I can't update the bios without windows freaking out. I paid for this product and now the only thing the troubleshooter is telling me to do is to just buy another product key. How the hell do I go about fixing this since windows services is just an utter joke? I'm constantly having to deal with fixing **** issues with windows 11. This product is a big joke. The "get help" app does nothing but direct me to exactly what their windows activation page is on the website.

Contacting support did nothing. They told me it's not their issue. Quality service M$

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Do you run this script BEFORE any BIOS updates or hardware swaps or run the script AFTER BIOS or hardware swaps?

I only have experience running it AFTER BIOS update. If it's already Activated, I'm not sure what it will do.

Mine was de-Activated because of the BIOS update. This tool fixed it for me.

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Glad you solved your problem too, can't take the merit on that though. Your thanks should be addressed to the guys made this awesome script.

By the way, I downloaded a copy of my OS license invoice from the microsoft account, just in case they complain about this method and any trace of my purchase is 'magically' lost.

I suggest you do the same... you'll never know.

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If I was you, I'll try the MSI forum's method (you can find it in the previous pages of this forum too)

In short you have to disable TPM from BIOS and restart, before any BIOS update.

Windows should ask for the same weird pin change, but this time you should be fine since you didn't change any

hardware component, TPM settings included.

After doing that, you're free to update BIOS every time you want and without the need of doing again this procedure. At least, accordingly to the before mentioned MSI forum.

You'll ever have to script safe net, if something goes wrong.

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Glad you solved your problem too, can't take the merit on that though. Your thanks should be addressed to the guys made this awesome script.

By the way, I downloaded a copy of my OS license invoice from the microsoft account, just in case they complain about this method and any trace of my purchase is 'magically' lost.

I suggest you do the same... you'll never know.

Take merit in providing an answer that apparently the Microsoft Windows team can't. I'm really disappointed in their lack of response. Yeah, I getchya. I gave mad props to M*** in a recent twitch. Reviewing the script shows the simplicity of the process (take note MS goons).

Yeah, I downloaded all my license information, but since it's so tied to our email address (I think they're forcing a @live account, not sure), just logging in with that account "should" recognize the account, license and hardware profile. That process utterly failed after updating microcode at the BIOS level. TY again.

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In this case, you're very welcome.

And you said the magic word; should. Just in case, I wanted to download a proof of my purchase.

The worst thing of this whole ridiculous support it is not that they admit "hey we're not competent/willing enough to solve this problem", but the

"buy another license, cause we assume you're not entitled to have a legal license, we only care about your money"

Just pathetic, and utterly unprofessional. Very disappointed about this company, once again; and that, after I though something was changing in the right

direction in Microsoft, form the Linux support to the robustness of the new couple of OSs. It is what it is...

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Just pathetic, and utterly unprofessional. Very disappointed about this company, once again; and that, after I though something was changing in the right

direction in Microsoft, form the Linux support to the robustness of the new couple of OSs. It is what it is...

Funny you say that. I'm testing several distros on Virtualbox. I'm not even playing with their Linux subsystem anymore.

You're right. We pay, they screw up, we pay more? Nope. Things were kinda going well until recently. I wonder what "good idea fairy" manager made things worse.

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SOLVED - I posted on here that I had the same problem - I built my computer in May and updated my BIOS (MSI Tomahawk Z690) in September, causing my copy of Windows to deactivate. I had purchased my copy of Windows 11 on the Microsoft store, so figured this would be a simple fix. Ended up having to contact Microsoft and was escalated to level 3 support, spending about 4 or 5 hours on calls and Quick Assist sessions, about 10 to 12 of these in total. Finally, after all the troubleshooting, log collecting, etc., Microsoft issued me a new product key. I have seen people say that they have been told they will have to buy a new key, that the techs can't resolve the issue, etc. I may have just got very lucky with my dealings with support, but one thing I did through the whole process, frustrating as it was, was to remain pleasant and thankful for the tech's time in assisting me. Anyway, just my two cents. Took about 3 weeks or so to resolve the situation.

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Thanks for sharing, even though I read an assumption that other customers were not pleasant or polite... That wasn't my case.

I open 3-4 support tickets, none of them were ever receive any form of response, they were just tagged as 'solved' without any form

to contact. In my country there is only one way to contact MS support, opening a ticket and hope. No phone calls, no live chat at all.

So after I had this 'pleasant' treatment I have all the rights to be pissed off, and I never insulted any of the tech or MS personnel.

I just wrote they are unprofessional, and this is a fact in my case.

Having said that, I'm glad to read you solved your issue through the support, but that was not the case for me, and for many other customers.

The fact that MS assume you have an illegal copy of their product is beyond unprofessional, it's just insulting. I payed like many other people and we

were left alone in the moment of needs. That's another reason to be rightfully pissed off.

I'd like to write you are in good company, but in reality you are the exception. MS knows about this problem, it's over an year people complains about it. And the most common response was 'hey I assume you have a pirated copy of our product, you can solve this issue buying a legal copy of our products'

This is a joke, and customers need to know that if they face the same problem they probably will struggle a lot to solve it, and most often than not they will need to solve it by themselves. (...or burn more money buying another license)

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Welcome to Bing Chat! ARGH! From the frying pan into the fire. It is all just getting worse everyday.

Full time job to fix issues that should never be issues!

ETP

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I have the same issue, updating motherboard / BIOS caused my Windows to deactivate and I cannot activate it again. My license is moved from old PC I had, basing on the Win 7 or 8 key, I cannot find in any my records. I cannot activate from web, technician asks for this old key I cannot find, mentioning it won't work with Win 11.

Microsoft, seriosuly?

My MOBO is MSI Z690 EDGE DD4

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Last updated April 24, 2025 Views 32,750 Applies to: