Hi all,
So after I reset my password away for my Microsoft account on my mobile, neither password works on my Windows 11 laptop even though I know it is correct.
I can log in to the laptop using the pin, but any services that use my Microsoft account cause issues, eventually leading to a Windows crash and the laptop restarting.
Using the new password, I can log in to my Microsoft account away from the Windows laptop. So I know it is not the account being locked.
When I use my PIN to sign in to the Windows laptop, I go to Settings -> Accounts -> Email & accounts then click on "Manage" in the "Accounts used by other apps" It opens up a modal pop-up for a second then disappears. There doesn't seem to be an option to sign out anywhere so that I can try logging in that way.
When I click on the "Add a Microsoft account" link as well, it does the same thing, a modal appears for a second then disappears.
This is a part of the problem with having your Windows system inexplicably tied to the internet and a Microsoft Account, you end up with **** like this.
Has anyone else come across this issue, and if so, did you resolve it and how?