Windows 10 Will not update, keeps stopping at download. Windows 20H2

I tried downloading the update assistant, but it does the same thing.. 

Hi AlexPanuccio-

I'm Kevin B. Independent advisor and a Windows user like you. I do apologize for the inconvenience that your experiencing right now, let me help you sort things out.

Kindly reset your Windows components first:

This usually occurs when windows update services are not running properly on your computer. If your having an issue updating the computer or is receiving an error code whenever you try to download or install an update.

First thing that you need to do is to run the Windows Update Troubleshooter. The troubleshooter will attempt to identify the issue and will fix it. Please follow the steps on the link below to perform the Update troubleshooter.

https://support.microsoft.com/en-us/windows/win...

Run the update again on your computer and check if the same issue persist.

If the above steps didn't resolve the issue, please perform the below troubleshooting manually on your computer.

First is to create a system restore point on your computer so you can go back to an earlier point in time if in case you need to. Follow the steps on the link below:

https://support.microsoft.com/en-us/windows/cre...

After following the steps, please follow the step below:

1. Open the command prompt as administrator on your computer
2. Type each command below and press enter after each command

net stop wuauserv
net stop bits
net stop cryptsvc
net stop trustedinstaller

You may need to run the command more than ones until you see the message that the service has stopped successfully.
(Note: Make sure that all those command will stop the services otherwise the next command will not work)

3. Type the following commands to clear the Windows Update cache to allow Windows 10 re-download the updates, instead of using the files already downloaded on your system that might be damaged

ren %systemroot%\softwaredistribution softwaredistribution.bak
ren %systemroot%\system32\catroot2 catroot2.bak

(Note: Make sure that those folders will be renamed by running those command)

4. Restart the update services on the computer. On the same command prompt (running as administrator), type each command below and press enter after each command

net start wuauserv
net start bits
net start cryptsvc
net start trustedinstaller
net start appidsvc

Please disable any 3rd party security software that you have to ensure that those applications is not blocking the installation of updates.

Restart your computer and run the update again.
Please do let me know what will happen. Hope this will help and have a blessed day!

Thanks.
Kevin B.
independent advisor

ren %systemroot%\softwaredistribution softwaredistribution.bak
ren %systemroot%\system32\catroot2 catroot2.bak

These commands do not work, it says system cannot find file specified

Hi AlexPanuccio-

Thank you for keeping me posted. Kindly proceed with the other commands and try to update your system.



Regards,
Kevin B

I have, still doesnt work for some reason.. 

Hi AlexPanuccio-

Thank you for keeping me posted and i do apologize it didn't work.
Kindly perform a online repair for your Windows.

Perform online repair on your Windows is the best solution on this.

On this process we will re install your Windows without touching your files and programs that is installed on your computer.


Kindly access this link to get the ISO file of Windows:

https://www.microsoft.com/en-us/software-downlo...

Click download tool now.
Once the media creation tool is downloaded kindly click on Run or double click the icon.
Click Yes or Okay if it will prompt your a UAC box.

It will automatically run the process.
Accept Licence term agreement
Choose Create Installation media (USB flash drive, DVD or ISO) for another PC.
Click on Next.
On the language screen check if it is correct, if not kindly uncheck the box to edit.
Click on Next
On the next window it will ask you " choose which media to use"
Instead on creating a bootable media choose or click "ISO file".
Click on Next.
Choose where to save the ISO file.
Once the file is saved kindly double click on it and run the ISO file and follow the on screen instruction.


Kindly look on this link as well for the process of online repair or inplace upgrade on your Windows:

https://answers.microsoft.com/en-us/windows/for...


Note: it will take some time to download and install. Kindly not interrupt the process to make it work.

Please do let me know what will happen. Hope this will help and have a blessed day!

Thanks.
Kevin B.
independent advisor

There is a new update which just came out late on Monday KB5001567, do you see that?

I do not see that update currently. 

This will not affect any of my files or programs correct? after the install everything will be the same? 

Hi AlexPanuccio-

Yes. There is an option on the last part to keep your files and programs.
Once you download the ISO file double click on it and run the set up.

Follow the on screen instruction and choose keep files and programs.



Regards.
Kevin B.