Windows 10 Shutdown - reboots or goes to red screen

1. No updates available - only drivers added are the ones Windows 10 added on installation

2. Power Troubleshooter - Reports no issues

3. Fastbooting - why would I want to disable this? If there's an issue with it patch it. I don't want a slow booting PC!

Hello,

I understand the inconvenience you are facing. We will help you.

I suggest you to provide us the screenshot of the issue you are facing in order to understand the issue better.

Refer: How to include a screenshot in your post

Please post to us with more information help you better.

Hi Sachin,

Screen shot below. You can see the silver lower outer bezel of the monitor and there's a slim black bezel up the side approx 1cm wide, then basically there's a black border within the screen itself and then a red square.

Rebooting via the start button just brings you back to another red square. Occasionally, it will turn off with either a long hold, short press(!) or of course the power switch works. Next time you start, after it's been switched off, it boots normally.

Does it nearly every time on shut down, on the occasions it doesn't, it shuts down properly.

As I said before, I've added no drivers since migrating to W10.

I have no reported device issues, there are no reported power issues according to the power checker.

Hello,

Thank you for keeping us updated.

What is the make and model of your PC?

I suggest you to connect to the different monitor and check if the same issue persists.

As you are able to login to the system and this issue occurs when you reboot the system, I suggest you to update all the device drivers from the device manager and check if the same issue persists.

Refer: How to install and Update Device Drivers from the Device manager

Please post to us with more information and results to help you better.

HI,

The PC is self built and is fast and stable and has been stable for years. I've been building fast gaming spec pc's for the past 20 years.

Current PC Specs are as follows:

• CPU - i7-3770K @ 3.5ghz (stock speed)
• Gigabyte GA-Z77X-D3H Motherboard
• 1 x Samsung 256GB 840 Pro SSD (System Drive)
• 2 x Western Digital Black Hard Drives (non raid) for 2x separate storage
• 1 x TP-Link Gigabit PCI Network Adapter
• 1 x ASUS ROG Xonar Phoebus 7.1 PCI-E Soundcard
• Corsair Vengeance Low Profile 16GB (2x8GB) DDR3 PC3-12800C10 1600MHz Dual Channel Memory
• EVGA GeForce GTX 660TI SuperClocked 2048MB GDDR5 PCI-Express Graphics Card
• Asus MX279 Flat Panel Monitor

As for the monitor, there's nothing wrong with the monitor. The only time it ever displays a red square is when Windows 10 reboots itself on shut-down. No other time, ever and I reboot my computer probably more than 10 times a day and it's on for a lot of hours per day, every day, 7 days a week. So I'd have plenty of time to notice and monitor issue.

That suggests quite clearly that it is Windows that is feeding a red square image to the monitor, not the monitor that's failing to function.

I have the very latest drivers on the system all of which were on when it was Win 7 or were updated by the Win 10 installer.

Hello,

Thank you for keeping us updated.

I suggest you to check if the issue resolves in Safe Mode and try restarting the machine from the safe mode and check.

Safe mode loads only minimal set of drivers and applications which helps you try checking if the issue persists.

Refer this article to boot to safe mode

Please post to us with more information to help you better.

A BING of "Windows 10 Shutdown Restarts Instead" showed up a bunch. Here is one of 6 pages...

http://answers.microsoft.com/en-us/windows/forum/windows_10-power/windows-10-wont-shut-down-restarts-instead/d00ac529-4fe9-46f1-b124-a67fcee3f70c?page=1

Windows 10 won't shut down, restarts instead

Hi Sachin,

It doesn't do it on a normal boot, ever.

It only ever does it when Windows shuts down and then reboots itself.