{SOLVED} black squares over desktop shortcuts and icons (screenshot included)

Answer
Answer
Hi Ahmed. I'm Greg, an installation specialist and 9 year Windows MVP here to help you.

See fixes here for black boxes caused by removing shortcut arrows:
https://www.winhelponline.com/blog/fix-overlapp...
https://superuser.com/questions/1118434/how-to-...

In addition Update the Display driver from the PC or Display adapter maker's Support Downloads web page for your exact model number, HP Serial Number or Dell Service Tag - from the sticker on the PC.

While there check also for newer chipset, BIOS/UEFI firmware (very important), network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager reached by right clicking the Start Menu.

if this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/...
or the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e...
or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...

For Display issues one fix that is working is to Roll back or Uninstall the Driver on the Display Device > Driver tab, restart PC to reinstall driver.

You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Pick.

Then you will know you've tried everything in addition to Windows Update drivers.


I hope this helps. Feel free to ask back any questions and keep me posted. I will keep working with you until it's resolved.

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Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

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Last updated May 14, 2024 Views 82,443 Applies to: