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OneDrive icon not showing up in system tray........

Good afternoon, 

My onedrive icon isn't showing in the system tray by the clock on the task bar.  Also, some files have been trying to sync for days and i get some error messages when i try to open files and it states that that file can't be viewed but it is the correct file.  

So here's what i tried so far:

I've try to update with the latest version and it tells me its up to date. 

So i tried to reset it using the run command and this is what i got:

it tells me windows cannot find onedrive.exe file on c:\users\alvin\appdata\local\microsoft\onedrive\onedrive.exe

Follow these steps and let us know if your problem has been resolved, have a great day.

1. Check Registry.

a) Press (Windows key) + R to open the Run box.

b) Type regedit and click OK

c) Navigate to HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\OneDrive. Make sure DisableFileSyncNGSC is set to "0". (It is also OK if the registry doesn’t exist,)

2. Check Group Policy settings.

a) Press (Windows key) + R to open the Run box.

b) Type gpedit.msc and click OK.

c) In the Local Group Policy Editor, in the folder list under Local Computer Policy, navigate to Local Computer Policy > Computer Configuration > Administrative Templates > Windows Components > OneDrive > Prevent the usage of OneDrive for file storage. Make sure it is set to "Not configured" or "Disabled".

3. Uninstall the OneDrive sync client

a) Right click the Start menu on your Windows then select Run.

b) Enter cmd then click OK

c) Type in the following command and hit Enter to uninstall OneDrive.
For 32-bit Windows 10: %SystemRoot%\System32\OneDriveSetup.exe /uninstall
For 64-bit Windows 10: %SystemRoot%\SysWOW64\OneDriveSetup.exe /uninstall

4. Install the OneDrive sync client

a) Right click the Start menu on your Windows then select Run.

b) Enter cmd then click OK

c) Type in the following command and hit Enter to uninstall OneDrive.
For 32-bit Windows 10: %SystemRoot%\System32\OneDriveSetup.exe /install
For 64-bit Windows 10: %SystemRoot%\SysWOW64\OneDriveSetup.exe /install

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I've tried all these and nothing seems to work.  I tried uninstalling and its tells me it can't find the file but before that i installed a new download from microsoft and it tells me i have the latest version installed. i went into registry and that file doesn't show up. 

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When i went into the registry this is as far as i got: HKEY_LOCAL_MACHINE > SOFTWARE > Policies > Microsoft > Windows.

I checked group policy settings  as well here's the error message: Windows cannot find 'gpedit.msc' 

Alvin 

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i have windows 10 home and that version doesn't ship with group policy editor

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Last updated March 9, 2024 Views 2,171 Applies to: