Microphone level remember problem

Micrphone: GOOD GAME GG-R04

Windows: Windows 10 21H2 build 19044.1889 installed on 22.‎6.‎2022.

Hardware IDs value:
USB\VID_4C4A&PID_4155&REV_0100&MI_00

USB\VID_4C4A&PID_4155&MI_00

Problem: First picture. I go in there and adjust the microphone volume to about 42% and it works as long as at least this one window the first "1A" is open. But when I close it by clicking "OK", the microphone volume that some other application registers is 100%.

I go back to picture number 1 again, I look at the volume, it stands at 42%, but the programs and games think it is 100%.

I just need to move it from 42% to 41% and then the microphone works normally at 41% volume as long as the microphone settings window is active. If I close it again, the microphone volume in other applications is essentially 100%.

To fix this problem, I tried the following things: Disable 3.5mm Mircrophone recordin device, disable stereo mix, disable exclusive mode None of that helped. The fresh installation of windows had the same problems, so it's not me, it's windows or the driver.
Picture 1: Image

Picture 2:

Image

Picture 3:

Image

Hello Mrle333,


Welcome to Microsoft Community. 

The microphone volume level in your system settings is not synchronized with the microphone volume level in the application, right?  If my understanding is wrong, please point it out, so that I can assist you better.  

Has this problem always existed or did it happen after doing something?

As far as I know, the microphone volume level in system settings is not synced to the application, they are relatively independent.

If you can, please provide me with a screenshot of the microphone volume showing 100% in the application so I can analyze it.

I look forward to your reply.

Best Regards,

 

Lenka-MSFT | Microsoft Community Support Specialist

 

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Hello Mrle333,


Welcome to Microsoft Community. 

The microphone volume level in your system settings is not synchronized with the microphone volume level in the application, right?  If my understanding is wrong, please point it out, so that I can assist you better.  

Has this problem always existed or did it happen after doing something?

As far as I know, the microphone volume level in system settings is not synced to the application, they are relatively independent.

If you can, please provide me with a screenshot of the microphone volume showing 100% in the application so I can analyze it.

I look forward to your reply.

Best Regards,

 

Lenka-MSFT | Microsoft Community Support Specialist

 

Ever since. I had windows 11 before this and it was the same problem.

I bought a new microphone about 2 months ago and it has been a problem since the first day. Before this I had another microphone, on 3.5mm and it worked normally, there were no problems. This is my first USB microphone. I changed the USB ports and switched them back and forth, but the same thing happens.

Not entirely so.

It is synchronized visually. Audacity for example. I reduce the volume of the microphone to 3% in the program Audacity and that volume is also in the windows settings, but it is not 3%, it is 100% real. He shows me that it is 3%, but actually the sound he records is at 100% of the microphone volume, regardless of the fact that it says 3% above, and not 100%, he records at 100%.

But when I open those sound and microphone settings windows, (Those pictures from the first post) and I just move the slide for the microphone volume, left or right, it doesn't matter, the microphone works normally at that moment and then all the time while the volume adjustment window is microphone active, the microphone works normally and records at 3% or whatever I set, it's irrelevant. If I put 80% it really records at 80%, if I put 40% it really records at 40% volume and it all works normally while the sound settings windows are active (PICTURE 1 from my first post). And when I close both of those windows, the microphone volume in all applications REALLY records at 100%, and visually the microphone volume indicator DOESN'T RESET. For example, it stays at 3%, but it doesn't record at 3%, it actually records at 100%.

Image

Image

This microphone has AGC.

I turned it off but there is no difference between ON and OFF AGC
Maybe the Microsoft generic drivers have a problem with this relatively new microphone and its hardware is not compatible with the drivers. The microphone does not have its own special drivers, it uses generic ones.
Image

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Hello Mrle333,

Thank you very much for the detailed description, I know you are eager to solve this problem and I want to help you.

I tried to test this scenario, but I don't have this headset and other headphones did not reproduce it.

I determine that this is an issue that is specific to a particular headset and may not be resolvable at this time. You can refer to the following link to give feedback to Microsoft on this issue, then give me the link and I will help you vote.

Click on How to add a Feedback

Best Regards,

 

Lenka-MSFT | Microsoft Community Support Specialist

 

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Hello Mrle333,

Thank you for your feedback, I have taken note of it.

Thank you for your support of Microsoft products.

Best Regards,

 

Lenka-MSFT | Microsoft Community Support Specialist

 

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Question Info


Last updated April 18, 2025 Views 729 Applies to: