Driver power state failure blue screen

hi

My name is Smith and I am an Independent Advisor. I would be happy to help you today.



Check this link, I hope it helps.
https://answers.microsoft.com/en-us/windows/for...

Hello,

The problem is, I would like to see if someone can interpret from the dump files to find specifically where the problem is at. The issue is so sporadic that I'm not sure if changing the power plan settings would even suggest a fix until I can pinpoint that is the root cause unless if the dump files absolutely point to that.

Hi,

The minidump files were inconclusive.

Can you provide the following file which has more information on the crash:

C:\Windows\MEMORY.DMP

The memory.dmp file will be quite large, you could zip and compress the memory.dmp file with a third party application such as 7-Zip.

Certainly, here you go: https://drive.google.com/open?id=1pf7WbBsadaa8SdUxyMmf2ZxFXikJsuFY

The memory.dmp file gave more information on the crash but still did not pinpoint a cause.

Can you provide the following information which may help determine any issue(s):

Windows Key + R > type msinfo32 in the "Open" box > OK > File > Save > then save as an .nfo file

Then make the resulting .nfo file available via Google Drive.

Also, can you do the following:

Windows Key + R > type eventvwr in the "Open" box > OK > expand "Custom Views" and then right-click "Administrative Events" > select "Save all events in Custom View As" and save as an .evtx file

Then make the resulting .evtx file available via Google Drive.

Thank you, here's an upload including both files requested:

https://drive.google.com/open?id=1wEdQ7c7uk7EhqcnMd-FSd1C8kFeIgjZh

I'll try both for now. The issue is very sporadic and I don't want to declare it as fixed when it can occur again up to even a week later.

Were there any other issues that may have stuck out as the potential source? Namely nothing hardware-related? I appreciate your time on this.

There was an update from NVIDIA back on the 27th, though the update did not go through until the 2nd after the blue screen for driver power state failure occurred (last recorded for dumps). It's entirely possible it was fixed from that update, otherwise I did attempt a clean install with DDU back then (around January) when I saw similar crashes back then, but obviously none of that changed anything leading up to this thread.

I didn't know about the video engine timeout error however, could that possibly be linked to the black windows I see specifically for games? I haven't seen anything yet, but as I have mentioned before, the issue does not consistently pop up -- I merely know when that particular blue screen is going to occur if games refuse to launch and I look to restart/shutdown.

I am still on the loaner CPU, but I don't think that could contribute to the problem, could it?