Help with Blue Screen "Driver Power State Failure"

Hi everyone/anyone,

I'm here today because I'm having serious issues with my new laptop with Windows 10 installed. I've been getting a blue screen with the error message "Driver Power State Failure" This happened once the first day I used it and then it never happened again until I received my device back from HP after they replaced my screen because of damaged pixels. I thought that maybe upgrading my HD to SSD and adding some extra ram would help boost things a bit but I don't think that made any difference as it kept happening even after the installation. So, I had it reverted back to the original hardware and now I'm just trying to figure out how to stop this from happening.

Now it's happening randomly every 5min - 3+hrs and I don't know how to fix it. Even after multiple complete restorations of my OS it still occurs.

I've read a bunch of solutions on these boards and have yet to find a solution that works for me.

I understand that there's information regarding this error located in a dump file in C:\Windows\minidump and I've found that file, but I don't know what to do with it. Please help. I will list some of my hardware/software specs as well.

CPU: Intel i7-7700 HQ
GPU: Nvidia Geforce 1050ti
Hard Drive: 1TB HGST HTS721010A9E630

RAM: 8GB

Architecture: 64bit
OS: Windows 10 Pro
Laptop Model: OMEN by HP (I've got a "17t")

If there's anything else I can do to help you help me, please let me know. Thank you in advance for your time.

EDIT: I will check back in a few hours.

 

Question Info


Last updated June 25, 2019 Views 143,168 Applies to:
Answer
Answer

Driver Power State Failure errors are usually caused by a computer or device driver going into sleep mode while you’re still using the device. Windows would send a wake signal to the device once it is needed and if the device doesn’t respond in time or at all, Windows flags a Driver Power State Failure error. The error can be caused either by the driver itself or power settings.

Fix Windows 10 Driver Power State Failure error
Two popular causes of this error were graphics drivers and Wi-Fi card drivers. It makes sense to update both while you’re here.

1. Navigate to Control Panel, Hardware and Sound and Device Manager.
2. Select your Network adapter and/or Display adapter.
3. Right click, select ‘Update Driver Software and Search automatically…’.
4. Reboot your computer and retest.

If a new driver doesn’t work, turn off power saving.

1. Navigate to Control Panel, Hardware and Sound and Power Options.
2. Select ‘Change power settings’ next to the active power plan.
3. Select ‘Change advanced power settings’ text link.
4. Select ‘Change settings that are currently unavailable’.
5. Find Graphics Settings or PCI Express and Link State Power Management and set to Maximum performance, depending on what computer you have.
6. Find Wireless Adapter Settings and set to Maximum performance.
7. Reboot your computer and retest.

Source: Tom'sHardware 

Additional Tip:

Here's an answer from Babu V that you would find helpful,

"Please update the display adapter drivers and check.

a. Press Windows key + X on the desktop Screen and select Device manager.

b. Expand Display adapters, right click on display adapter listed, click update driver software.

c. Restart the computer and check if it works fine.

For more information, you may refer to this link.

https://msdn.microsoft.com/en-us/library/windows/hardware/ff559329%28v=vs.85%29.aspx?f=255&MSPPError=-2147217396

System Restore disclaimerWhen you use System Restore to restore the computer to a previous state, programs and updates that you installed are removed."

Source: https://answers.microsoft.com/en-us/windows/forum/windows_10-power/windows-10-driver-power-state-failure/72d0d9af-de6f-4835-97a2-3102f9c60bfe

Hope it helps. I'll look forward to your reply.

When you understand, its science and when you don't, its magic.

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