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An error occurred while attempting to create the directory: C:\ProgramData\Microsoft\Windows\Start Menu

Original title:Can not install files into the Windows start menu directory
Every time I try and install a program that uses the start menu directory, for instance QuickTime, I get the same error: "An error occurred while attempting to create the directory: C:\ProgramData\Microsoft\Windows\Start Menu" Any clue how to fix this?

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Hi,

Did you make any changes on the computer prior to the issue?

Method 1:
Run the fix it and check.
Fix problems with programs that can't be installed or uninstalled
http://support.microsoft.com/mats/Program_Install_and_Uninstall


Method 2:
Try to install the program in elevated mode.
Right click the program icon and select "run as administrator".


Method 3:
You may try these steps and check.
a. You may allowing System and administrators full access rights in the directory "C:\ProgramData\Microsoft\Windows\Start Menu" and its parents.
b. Only owner rights were set from a certain point.

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You need to clarify;

Are you installing say Quicktime using the default installation settings, and this is when you see this err msg

Or are you attempting to custom install to a location you select?

 

If you are using the default installation procedure, then what security or other maintenance/optimiser third party programs are installed?

Contributor since 2006
Currently win11 Pro & O365 Bus, multiple devices

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I am unsure if I made any changes prior to the issue. I am fairly sure I didn't. I use advanced system care 5 pro and Avast antivirus. No major changes has ever taken effect like this and it all happened all of a sudden.

I tried method one, the program I tried to list wasn't there (quicktime) and it did not work. 

 I tried method two and it did not work.

I tried method three and it did not work.

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I am installing by the default installation settings and that is when I see the error message. 

I have Avast antivirus installed and Advanced system care 5 installed. 

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Advanced system care 5 installed; hence your problem, by using it you have 'damaged' your win system files and their settings.

 

In Advanced system care 5 if you can, revert any changes it made, then uninstall it.

Then run the system file checker, sfc

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Contributor since 2006
Currently win11 Pro & O365 Bus, multiple devices

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I don't understand how it "hurt" my system. I've been running this program for over two years on the same machine  with the same settings and I've never had this problem before.. I don't see how a problem can automatically spring like that..

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The program has altered the system settings, why I couldnt say, all such 'SpeedUpMyPc / Optimiser' utilities are snake oil, and in the worst case can render a system unuseable, as you have found.

Nore are such programs neccesary win7 contains all the built in utilities to maintain the system.

Such utilities may have had their uses in win9* days but those days have long since past, optimising/cleaning the registry has no impact on the system performance (other than causeing problems)

Contributor since 2006
Currently win11 Pro & O365 Bus, multiple devices

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I did what you told me.. and am having the same issue. >.< 
But, yeah, I figure you're right. :] Thanks for your help so far!

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You ran the system file checker?

 

Try this, from an elevated cmd prompt

secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose   NB Ensure your data is backed up to external media first (a simple copy will do) And that you have the means of recovering your system (ie the recovery disks)
Contributor since 2006
Currently win11 Pro & O365 Bus, multiple devices

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Try to take ownership of the folder "C:\ProgramData\Microsoft\Windows\Start Menu"

FIRST... SORRY FOR MY ENGLISH...

Todo so, follow this steps:

1: Visit this link that will show/teach you how to take ownership of folders/files. It also provides a software that will take ownership of the folders/files ypu want to take ownership...
Add "Take Ownership" to Explorer Right-Click Menu in ...

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Last updated April 22, 2024 Views 37,454 Applies to: