Thank you, I called the Microsoft store in Seattle after I posted the thread about xbox music not accepting Discover cards. And, the MSFT store stated that they do not accept Discover and they were nicely rude in telling me, they would give me a refund for the purchase of the surface. OK, that is fine, but the big picture is that the surface was purchased for my daughter in hopes that the surface ecosystem would be a productive, happy place for her.
We use the Discover card because it works very well with our income level. And, we are thankful that we are getting a refund because the surface was a big expense for us and we would have been blocked from the MSFT ecosystem because of the Discover card / income level.
Thank u MSFT for the lesson learned, I will be more careful with our money.
in closing what is the best way to get all of her pictures off the surface before we return it?