Screen has a white halo around it

Help! Turned on mySurface RT and theres a halo around the screen. Can someone explain to me what may have happened or how I can fix it?

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Thank you for stopping by the Microsoft Surface community forum. Sorry for the troubles with your Surface. Rest assured, we'll do our best and help.

Based on the image you've shared with us, we would suggest that you completely reset your Surface. Hopefully doing so will resolve the issue.

A reset returns Surface to its factory settings:

A reset reinstalls Windows and apps that came installed on Surface.
All of your personal files will be deleted and your settings will be reset. All apps that you installed will be removed. For info on backing up your files, see Back up photos, documents, and more.
After a reset, you’ll be able to set up your Surface as if it were brand new.

Please click here to proceed and definitely keep us posted.

Respectfully,
Ben_Mk

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Last updated May 14, 2024 Views 4,251 Applies to: