Urgent Need help unlocking my account (too many tries)

Hi,

Thank you for posting your concern here at Microsoft Community. I understand that you are unable to access your account. I have checked your account and our system shows that everything is working fine on our end. If you are still unable to access your account, you may reset your password to gain access on it again. Please be guided by the link below.

Reset Password

If the issue still persist, please don't hesitate to post back on this thread.

Thanks!

My other Outlook account is locked.  This happened when I tried to respond to a request to add a security code to my account.

I need help urgently to regain access to my account.

Please help me!!!

please notify me at *** Email address is removed for privacy ***

Many thanks

Hi KwasiOkanta,

It's a pleasure to assist you with your concern. I have reviewed your account and found no indication of it being blocked on our end. You should have no trouble using it again. If for some reason you are not able to log in, please reset your password. The link has been given by the previous moderator.

If you still cannot access your account, please create a support case using our secure online form. This will help us protect the privacy of your personal data and provide you with the best personal support possible

Contact Support

This allows us to work with you in a secured environment. Click the error you need help with and fill out the requested details on the following page. Please note you’ll need to be signed in with a Microsoft account to access the form. If you are unable to access your primary account, you can use an alternate account (if you have one) or create a new one at https://signup.live.com.

If you are viewing this thread and experiencing similar issues, we recommend also filling out the form above. For more information, including self-help articles, click here.

Note: This thread has been locked.

Thank you.