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Please keep in mind that the Microsoft account recovery process is automated, so neither Community users, Microsoft moderators, nor Microsoft live support will be able to assist in the process. We recommend checking out the following resources for help in regaining access to your account:
· I can't sign in to my Microsoft account - Microsoft Support
· Help with the Microsoft account recovery form - Microsoft Support
· How to recover a hacked or compromised Microsoft account - Microsoft Support
February 27, 2024
Hello! Are you trying to recover or access your Microsoft Account?
Please keep in mind that the Microsoft account recovery process is automated, so neither Community users, Microsoft moderators, nor Microsoft live support will be able to assist in the process. We recommend checking out the following resources for help in regaining access to your account:
· I can't sign in to my Microsoft account - Microsoft Support
· Help with the Microsoft account recovery form - Microsoft Support
· How to recover a hacked or compromised Microsoft account - Microsoft Support
Someone is trying to hack my Microsoft account
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First, simply getting a Password Reset code only means that someone (or a bot) is clicking on <Forgot Password> which generates the email. There is nothing you (or anyone) can do to prevent that.
Certainly wouldn't go through the aggravation of deleting the account or changing your email address.
First step to take would be to check your account login activity and check for any unexpected successful log ins.
Check the recent sign-in activity for your Microsoft account
https://support.microsoft.com/en-us/help/402664...
If you find an unexpected successful login, then your account has been hacked and if you are still able to, change your account password immediately. Also, would recommend enabling 2 factor authentication if it isn't already
How to use two-step verification with your Microsoft account
https://support.microsoft.com/en-ca/help/12408/...
You would also be well advised to check for any unexpected forwarding rules because one common tactic is to forward incoming emails to their account
Use inbox rules in Outlook.com
https://support.office.com/en-us/article/use-in...
Turn on or off automatic forwarding in Outlook.com
https://support.office.com/en-us/article/turn-o...
At the end of the day, if there haven't been any unexpected successful log in attempts, then you have nothing to worry about but would certainly keep checking your login activity.
One of the ways that this all comes about is if you've used your email address to sign up for something (i.e. subscription etc) and the database for that website has been breached. Hackers will attempt to user the same email address/password they found to see if they can sign into various things which would include such things like Facebook, Paypal, Amazon etc etc. If you ever used the same email address/password combination on those sites, you also want to make sure to change those as well since it's not a case of <IF> the hackers will try but rather only a matter of <WHEN>.
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Last updated May 14, 2024 Views 77,080 Applies to: