I've been trying to sign in to my Microsoft account for days now, and I've filled in a couple of forms attempting to get it back
When I try to access my account I get this message:
"It looks like someone else might be using your account"
Then it tells me I need to verify that it's my account:
"How do you want to receive your security code?"
I give them my alternate email address, they send me the security code, I enter it
I then have to fill out this "Account Recovery for *** Email address is removed for privacy ***" form:
It's several pages which I fill out to the best of my ability
By the end Microsoft tells me that they'll review the information and see if it's sufficient for me to get my account back, and that they'll email me at my alternate email address within 24 hours with the result
I'd be fine with this, but I wait anxiously for 24 hours and they don't even email me to say "no, you can't have your account back"
I got no response what-so-ever.
So I've filled in another form and have tried again to see if i'll get a response by tomorrow, but it seems like a fruitless task
I'm getting really frustrated, I've had this account for years and have never had any problems before
No one else is using my account, Microsoft has locked me out for seemingly no reason and I can't get back in
If anyone has any advice I'd really appreciate it, thanks
