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Quarantine Reason: Transport Rules

We have a customer who is checking briefly about the quarantine emails from time to time. So far, this is only our customer that has a lot of issue about the emails that are in quarantine. One question we discussed is about the Quarantine reason: Transport Rules. I have not provided him a full details since I don't know the exact information.

Can anyone explaine what is Transport Rules in quarantine reason (see screenshot)

Please help. Thanks

Edit:

I have tried to research about the meaning and I came up to this links which I think I am not sure if this is the right meaning.

Mail flow rules (transport rules) in Exchange Online | Microsoft Learn

Exchange Online Archive mailbox not shown - Outlook | Microsoft Learn

Answer
Answer

Hello Erymar Torres,

Check the quarantine details, check the policy type and the policy name.

For example:

.

this message as been quarantine mark as spam reason and it has been mark as spam and put in quarantine by the policy type Anti-spam policy it is the default one in my organization. So check the quarantine details.

let me know the results

Sincerely,  

   

Eben Ezer Tres | Microsoft Community Moderator  

* Beware of Scammers posting fake Support Numbers here.

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Question Info

Last updated April 23, 2024 Views 141 Applies to: