Here's some tips that can help you pass on the form:
3. You will be asked to list recently used email addresses and the subject lines from recent emails. Ask for
help from family members, friends or business contacts to confirm their email addresses and tell you the subject lines of the last three emails they sent you.
4. If you used your account for subscription please enter the credit card that you used. Or the Xbox information.
Please wait for the Next email with the Reset Password link.
Thank you!