Message Background Dark Mode

This morning I came in to work and it looks like Outlook 365 for Windows had an update. All of my messages now appear with a white background instead of in dark mode while my theme is set to black.

How can I get my messages set back to dark mode in this week's update?

Microsoft® Outlook® for Microsoft 365 MSO (Version 2310 Build 16.0.16924.20054) 64-bit

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Hello justmere,

   

Good morning!   

    

Thank you for publishing in Microsoft Community. We are happy to help you.   

    

I'm sorry to hear that you're experiencing issues with the dark mode in Outlook. To enable dark mode for your messages, please follow these steps:

Based on the version you have shared it seems you are using Classic Outlook.

If it is Outlook Classic go :

  1.  select File, then select Office Account.

  2. Under Office Theme, select Black.

  3. Select the back and your outlook background will be in black mode

     

If you are using New outlook please

1-Views setting

2-General

3-Appearance and select dark and save

Please feel free to let us know if there are any questions or if we got you wrong. We will continue to assist you based on the information you provide. We sincerely appreciate your patience and cooperation. 

   

Sincerely                  

   

Eben Ezer Tres | Microsoft Community Moderator 

* Beware of Scammers posting fake Support Numbers here.

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I have office theme already set to black. The problem is that the message body is black text on white background even when set to plain text mode. "Never change the message background color" is unchecked. Last week before the update, message bodies were following my set theme.

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Hello justmere,

Thank you for your reply,

Please can you share with us a screenshot of your scenario it can help us to try to reproduce the issue and advise efficiently.

Can you double confirm if it is a classic Outlook or New Outlook by sharing the version of the Outlook as below picture

We look forward to your reply. This requested information will help us narrow down the scenario and find the right troubleshooting. We will continue to assist you based on the information you provide. I sincerely appreciate your patience and cooperation.  

   

Sincerely   

    

Eben Ezer Tres | Microsoft Community Moderator 

* Beware of Scammers posting fake Support Numbers here.

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Here is a demonstration of my issue and a screenshot of my version info.

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Hello justmere,

Thank you for your details reply,

To resolve this issue, if all the emails you open, or new messages you want to type background are white please go to File < General< under Personalize your copy of Microsoft Office make sure to uncheck "Never change the message background color" and ok as the picture below. and all your emails and new message background will be black once again

Let me know as soon as possible if the issue still persists the steps above

We will continue to assist you based on the information you provide. We sincerely appreciate your patience and cooperation. 

   

Sincerely                  

   

Eben Ezer Tres | Microsoft Community Moderator 

* Beware of Scammers posting fake Support Numbers here.

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As per my previous message, this box is unchecked. The problem persists.

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Hi Eben

Is there an option to select white background with dark modern theme for the 'New Outlook'?

Thanks

Nik

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Hi Eben Ezer Tres,

I am using a newer version of Outlook (Ver: 1.2024.417), can explain how the above can be done?

--

Warm Regards

Sharath V

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Exactly same issue here

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That doesn't work.. i selected use system settings in outlook > File > office account > Office Theme : Use system setting

Image

System color / display dark mode on Image

Now it's working

Email Message Screenshot:

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Last updated April 2, 2025 Views 10,985 Applies to: