account has been closed

I tried to log into a gaming account this weekend and the login says that the account does not exist.

When I try to recreate the account, I get the message that is restricted and that I cannot create accounts using that address.

I have several others that were created at the same time that are still active - Im not sure if inactivity was the issue (probably was though)

I'd really like to recover this account.  Any options?

Hello Sildroni

#1 - If the email account has been deleted for whatever reason, it cannot be recovered. Once an account is deleted, that action is permanent, Microsoft does not recycle email addresses

#2 - Any existing accounts will continue to be accessible as long as the account remains active. After 2 years of no activity, the account is automatically deleted

#3 - It is no longer possible to create email accounts using Live or MSN domains. The only new accounts that can be created are either or

Please note, this is a public end user-to-user support forum. We're users just like you helping other users. We don't work for Microsoft and have no access to any user account so there is nothing we can do from within the forum. We have no input on Microsoft's policies and procedures.
Karl Timmermans (Outlook MVP 2012-2018)

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Question Info

Last updated July 11, 2021 Views 160 Applies to: