I can't get my ms rewards verification code from my SMS and I have typed it correctly and resented it many times. but for some reason, it works when it gives me a code for the security code when I got my ms account locked. why not my ms rewards code can do that? microsoft rewards just refuses to text me the code through SMS. please tell me why is the microsoft rewards servers broken or what
March 10, 2025
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To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. We recommend checking out the following resources for help in regaining access to your account:
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- ▪ Help with the Microsoft account recovery form
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- ▪ How to recover a hacked or compromised Microsoft account
.For all other Microsoft account sign-in issues, use the Sign-in helper tool.
January 15, 2025
Hello! Are you trying to sign in or recover access to your Microsoft account?
.
To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. We recommend checking out the following resources for help in regaining access to your account:
.
- ▪ Help with the Microsoft account recovery form
- .
- ▪ How to recover a hacked or compromised Microsoft account
.For all other Microsoft account sign-in issues, use the Sign-in helper tool.
im not getting my microsoft rewards verification code
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My name is Cindy. I am sorry you are having this problem. I know it is really frustrating. I will do my best to help you with this problem.
Does your phone block texts from unknown numbers?
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no, I said it works with the security codes and it sends me the security code from an SMS text. but for the ms rewards, they are not giving me the code thru SMS text
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nope it works for the security code it manages to text me an SMS for the code but the Microsoft rewards doesn't text me an SMS message for the code
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where do you find a resend code option?
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Report back results for each step so I know what else to suggest.
Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.
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it seems like the Microsoft support page is not available for me right now sorry
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I will advise you wait a little and try a again.
Do you have any other thing you will like me to do for you, for now?
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Question Info
Last updated November 7, 2024 Views 431 Applies to: