How to reactivate my live.com account?

Please, someone- Help me!!!!

I can not sign in my live.com account which I haven't used for long time. I applyed many time for support, fill the formal form several times and the only thing I got was an automatically answer like see our unswers in the following link. I said to the sender that the link sent can not be openned ( I tried in several different computers ), so what the point of that kind of support?

I do have a primary active hotmail account but I need to have an access to data I saved in the older live.com account. I hope that finally, someone will really understand my problem and will help solve it. I'll appreciate it so much.

 

Thanks a lot in advance.

You can contact the support staff securely and privately by selecting the appropriate option on this page: Windows Live ID Support
Noel Burgess MVP (Ret'd)

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Hello dodebbie,

 

Welcome to Microsoft Community!


I understand that you want to reactivate your Microsoft account. After reviewing your concern, it would be more helpful if you will create a private support request on the link that was provided by Noel Burgess. This is a new secure online form for issues regarding Microsoft account. In addition, please be informed that the Microsoft Account forum on Microsoft Community had already retired and posting on the said link will direct you to Moderators that can handle your concern directly.

 

Since you will be creating a private support request on the link provided, I will be locking this thread.

Thank you,
Ken – Senior Support Specialist
Outlook.com Support Escalations Team

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Last updated April 15, 2025 Views 1,756 Applies to: